By using Synergy Estate Agent Limited website you accept our privacy and cookies terms and conditions. Synergy Estate Agent Limited place small data files known as "cookies" on
your computer. This practice is used by many websites.
What are cookies?
Cookies are created when your browser loads the website. The website
sends information to the browser which then creates a text file. Cookies
are stored on your device for various periods of time, from as short
time as the duration of your browsing session to several months.
Every time you come back to the website, the browser retrieves and
sends cookies to the server, which helps to improve your experience of
the website by:
- Remembering settings, so you don't have to re-enter them every time you visit
- Remembering your last properties and searches, helping you to keep on top of new listings
- Measuring use of the website so that we can see where we can improve
You can manage and/or delete these small files from your device, but
please be aware that this will limit the functionality that we are able
to offer to you.
What cookies do we use?
Synergy Estate Agent Limited website uses cookies that can be divided into the following three groups:
Strictly necessary cookies
Strictly necessary cookies allow you to log into your account and
view account details without a need to log in again every time you
navigate to subsequent page.
-
maifang_session - Stores information about whether you are logged in into your account or not.
-
visit_secure_token (session) - Stores information necessary to access your account.
-
cookie_policy_displayed - Stores information about the cookie policy declaration.
Functionality cookies
Functionality cookies allow the website to remember settings such as
the screen size, which lets us serve the right content without
overloading any network or device capacity.
-
search - Stores your preferences as to how you
prefer your results to be displayed i.e display 10 properties per page
and price filter ‘from highest to lowest'.
-
recent - Stores information of the last pages you have viewed.
-
screen - Stores the screen size of the device
that you are viewing our website on. This allows us to serve the right
content for the device you are using without overloading your network
and preserving best layout.
Performance cookies
Performance cookies let us collect information about how the website
is used. For example, we may record what pages are visited most. This
data allows us to see where we could optimize the website and make it
more efficient.
Synergy Estate Agent Limited uses performance cookies to help understand how our visitors use the website and how we can improve our website.
We also host the following third-party solutions, which may set the following cookies:
Google Analytics: _ga, _gat, _gat_UA-<TOKEN>, utmx, utmxx
Google Analytics cookies are used to distinguish users and sessions and
gather usage data related to your visit to our website so we can improve
our website.
Your obligations and acceptable use
You accept that you are solely responsible for ensuring that your computer system meets technical specifications necessary to use this site and that your computer system is compatible with this Site.
You must not misuse our website disrupt the operating systems. This includes introducing viruses, trojans other material which could be malicious to our website.
To comply with the General Data Protection Regulation 2018 (GDPR), we must inform you how we intend to use your personal data. To provide our service to you, we may record and process your personal details which will require you to sign a separate consent form.
Once you are no longer our clients we will keep your data stored for maximum of six years for admin and security purposes. Paper copies of your data will also be stored securely by Synergy Estate Agent Limited for six years.
You can withdraw the consent you are giving on this form at any time. You can do this by writing to us address above or emailing us at: info@synergyestate.co.uk
What is personal and sensitive data?
Personal data is data which can be used to identify you. This may include your name, date of birth, address, telephone number etc.
Where will you store my data?
The record of your matter will be stored in a shared electronic case management system access by Synergy Estate Agent Limited.
Your information may also be stored in a paper file held securely by Synergy Estate Agent Limited.
Can I withhold my consent?
Yes, we will not record your information unless you provide your consent.
We will not share your information with anyone else without your consent, except in the matter of safeguarding situations.
Note: we may not be able to provide our services to you if you do not wish to give us consent.
How will you use my data?
Your data will primarily be used for the purpose of carrying reference checks, credit checks and right to rent checks.
Why might you share my personal and sensitive personal data? Who will you share it with?
We will only ever share your information with your permission for the purposes we have stated unless required to do so by law.
Complaints handling procedure.
Synergy Estate Agent Limited has a complaints procedure. Full details of the complaint’s procedure are available on request.